We want you to understand the types of information we collect when you register for and use Platonex’s services Information you provide to us at registration
When you create a Platonex Account, you provide us with personal information that includes your contact information (Email Address, name, and a password). You can also choose to add a phone number for SMS or Google Authenticator account to be used for 2FA verification for improved security.
To comply with global industry regulatory standards including Anti-Money Laundering (AML), Know-Your-Customer (KYC), and Counter Terrorist Financing (CTF), Platonex requires user accounts to undergo user identity authentication for both Personal & Enterprise-level accounts. This entails collecting formal identification.
Through your use of the Platonex platform, we also monitor and collect tracking information related to usage such as access date & time, device identification, operating system, browser type and IP address. This information may be directly obtained by Platonex or through third party services. This service usage data helps us our systems to ensure that our interface is accessible for users across all platforms and can aid during criminal investigations.
We have implemented many security measures to ensure that your information is not lost, abused, or altered.
If you suspect that your personal information has been compromised, especially account and/or password information, please lock your account and contact Platonex customer service immediately.